Frequently Asked Questions

Everything you need to know about your Lavish Alice experience.

How long does shipping take?

Standard delivery typically takes 3-5 business days, while express shipping options are available at checkout for next-day delivery on orders placed before 2pm GMT.

What is your return policy?

We offer a 14-day return window from the date you receive your order. Items must be unworn, unwashed, and have all original tags and hygiene seals intact.

How do I find my perfect fit?

Each product page features a detailed size guide. Our designs are tailored for a close, feminine fit; if you are between sizes, we generally recommend sizing up.

Do you ship internationally?

Yes, Lavish Alice ships to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay for eligible regions.

Can I cancel or amend my order?

To ensure fast delivery, we process orders almost immediately. Once an order is placed, we are usually unable to make changes, but you can return the item for a full refund.